Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using any part of the GetSMSOnline platform (the "Service"), you ("User," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service (the "Terms"), as well as our Privacy Policy.

If you do not agree to these Terms, you must immediately discontinue use of the Service. These Terms constitute a legally binding agreement between you and GetSMSOnline (the "Company," "we," "us," or "our"), a telecommunications aggregation service provider registered and operating under the laws of the Republic of Poland.

2. Nature of Service - Aggregator Model

2.1 Service Description

GetSMSOnline operates as a telecommunications intermediary and aggregator. We do NOT own, operate, or control the underlying telecommunications infrastructure, SIM cards, or mobile networks. Instead, we:

• Connect users to third-party SMS service providers including, but not limited to: 5sim.net, GrizzlySMS, SMS-Man, and other API partners (collectively, "Upstream Providers").
• Aggregate pricing, availability, and routing information from multiple Upstream Providers to offer users the best available options.
• Facilitate payment processing and provide a unified user interface for number selection and SMS retrieval.

2.2 No Hardware Ownership

The Company does not own, lease, or possess any physical telecommunications equipment, SIM cards, or network infrastructure. All virtual phone numbers are leased in real-time from Upstream Providers who maintain their own networks and regulatory compliance.

2.3 Limitation of Responsibility for Third-Party Infrastructure

3. Account Registration & Eligibility

3.1 Age Requirement

You must be at least 18 years old to use the Service. By registering, you represent and warrant that you meet this age requirement.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account is your sole responsibility. Notify us immediately at [email protected] if you suspect unauthorized access.

3.3 Accurate Information

You must provide accurate and complete information during registration. Providing false information may result in account termination.

4. Prohibited Uses - Zero Tolerance Policy

4.1 Strictly Prohibited Activities

You may NOT use GetSMSOnline temporary numbers for:

1. Spam & Unsolicited Communications: Sending bulk SMS messages, promotional content, or any unsolicited communications without explicit recipient consent.
2. Phishing & Social Engineering: Creating fake accounts, impersonating individuals or organizations, or deceiving others to obtain sensitive information.
3. Fraud & Financial Crime: Money laundering, credit card fraud, identity theft, tax evasion, investment scams, or pyramid schemes.
4. Illegal Account Creation: Registering accounts on platforms where you are banned, creating fake identities to bypass KYC/AML regulations, or violating platform terms of service for malicious purposes.
5. Harassment & Abuse: Stalking, doxing, revenge porn distribution, cyberbullying, or threatening individuals.
6. Hate Speech & Extremism: Promoting terrorism, inciting violence, distributing extremist propaganda, or engaging in activities that violate anti-discrimination laws.
7. Botnet Operations: Using numbers for DDoS attacks, botnet command & control, or automated credential stuffing.
8. Child Exploitation: Any activity related to child sexual abuse material (CSAM) or solicitation of minors. We report such activities immediately to NCMEC and Interpol.

4.2 Automated Detection & Reporting

We employ automated fraud detection systems that monitor patterns of abnormal usage. Accounts flagged by these systems may be automatically suspended pending manual review.

4.3 Cooperation with Law Enforcement

We maintain detailed logs of account activity, payment transactions, and API requests. This data may be disclosed to law enforcement agencies pursuant to valid legal process (subpoenas, court orders, search warrants) as required under Polish and EU law.

5. Payments, Billing & No Refund Policy

5.1 Pricing & Currency

All prices are displayed in USD (United States Dollars) unless otherwise specified. Prices are subject to change without notice.

5.2 Payment Methods

We accept:

• Credit/Debit Cards: Processed via Stripe, Inc. (PCI DSS Level 1 compliant)
• Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), USDT, Litecoin (LTC), and other supported coins via automated payment gateways

5.3 "No Code = No Charge" Guarantee

5.4 NO REFUNDS ON ACCOUNT DEPOSITS

5.5 Distinction: Balance Top-Up vs. Service Usage

• Balance Top-Up: When you add funds to your account, this is a final transaction with NO REFUNDS.
• Service Usage: When you use balance to rent a number and do not receive the SMS code, the specific transaction is refunded per the "No Code = No Charge" policy (credits returned to your account balance, not to your payment method).

5.6 Cryptocurrency Payment Disclaimer

Cryptocurrency transactions are irreversible by design. Once a blockchain transaction is confirmed:

• We cannot reverse or refund the payment on-chain
• NO refunds will be issued for any reason
• Users are responsible for verifying wallet addresses before sending funds

5.7 Chargebacks & Disputes

Filing an unauthorized chargeback or payment dispute for services rendered in good faith is considered fraud. Such actions will result in:

1. Immediate account termination
2. Blacklisting from future service access
3. Potential legal action to recover losses and fees

6. Account Balance Expiration - 30 Days Inactivity

6.1 What Counts as "Activity"?

Activity includes:

• Purchasing a temporary phone number
• Adding funds to your account
• Logging into your account dashboard

6.2 Expiration Process

1. Day 20 of inactivity: We send an email reminder to your registered email address.
2. Day 30 of inactivity: Your account balance is automatically forfeited and reset to $0.00.
3. No refunds: Expired balances are NOT refundable or recoverable.

6.3 Rationale

This policy helps us:

• Maintain system efficiency and prevent abandoned accounts from accumulating
• Cover operational costs of inactive accounts
• Comply with financial regulations regarding dormant funds

Recommendation: If you plan to use the service infrequently, deposit only the amount you need immediately. Do not leave large balances idle for extended periods.

7. Service Availability & Guarantees

7.1 Uptime & Availability

While we strive for 99.9% uptime, we do NOT guarantee uninterrupted service availability. Scheduled maintenance, emergency repairs, or force majeure events may cause temporary service disruptions.

7.2 Number Availability Fluctuations

The availability of phone numbers from specific countries or for specific services depends on Upstream Provider inventory. We cannot guarantee that a specific country code will always be available.

7.3 SMS Delivery Time

Typical SMS delivery occurs within 30 seconds to 5 minutes. However, delays up to 20 minutes can occur due to carrier routing or international gateway latency. If no SMS is received after 20 minutes, the activation is automatically canceled with full credit refund to your account.

8. Intellectual Property Rights

All content on the GetSMSOnline website, including but not limited to:

• Logo, trademarks, and brand assets
• Software code, algorithms, and API documentation
• Text, graphics, user interface design

...is the exclusive property of GetSMSOnline or its licensors and is protected by Polish, European Union, and international copyright, trademark, and intellectual property laws.

9. Limitation of Liability

9.1 No Liability for Consequential Damages

To the maximum extent permitted by applicable law, GetSMSOnline shall NOT be liable for:

• Loss of Access: If you lose access to a third-party account due to number recycling or platform bans
• Financial Loss: Lost profits, business interruption, or investment losses resulting from service use or unavailability
• Data Loss: Loss of SMS message content due to technical failures or expired message retention periods
• Reputational Damage: Harm to personal or business reputation arising from third-party misuse of numbers you rented

9.2 Liability Cap

Our total aggregate liability to you for any claims arising from these Terms or use of the Service shall NOT exceed the amount you paid to GetSMSOnline in the twelve (12) months preceding the claim.

10. Termination of Service

10.1 Termination by User

You may terminate your account at any time by emailing [email protected]. No refunds will be issued for unused balance upon voluntary account termination.

10.2 Termination by GetSMSOnline

We reserve the right to suspend or terminate your account immediately, without prior notice, if:

• You violate any provision of these Terms
• Your account is flagged by automated fraud detection systems
• We receive a valid legal order requiring account termination
• Your payment method is declined or you initiate unauthorized chargebacks

Upon termination, you forfeit all unused account balance and access to historical data.

11. Governing Law & Jurisdiction

11.1 Exclusive Jurisdiction

Any legal action, suit, or proceeding arising out of or relating to these Terms or the Service must be instituted exclusively in the competent courts for the city of Siedlce, Masovian Voivodeship, Poland.

11.2 EU Consumer Rights

If you are a consumer resident in the European Union, nothing in this clause affects your rights under EU consumer protection regulations.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

1. Update the "Last Updated" date at the top of this page
2. Notify registered users via email (if an email address is on file)
3. Display a prominent notice on the website for 30 days

Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

13. Contact Information

For questions, concerns, or legal inquiries regarding these Terms of Service, please contact us at: